Built for hotel operations · Powered by AI

Give your team their hours back.

AI workflows and SaaS tools for hotels, built with deep expertise in hospitality operations to streamline operations and improve efficiency.

WhoanAi · Hotel Ops · Live
Lan · Reception · 09:12
Room 412 reported a leaking sink. Guest still inside.
AI
WhoanAi · auto-routed
Created ticket #MNT-218 · assigned to Minh (Maintenance) · ETA 10 min · guest notified in their language.
Minh · Maintenance · 09:13
On the way 👍
✓ no double-handover ↺ logged for the shift report
Built on the tools we love
n8n make.com OpenAI Anthropic Supabase Twilio Slack
Services

A studio for AI that actually ships.

We design, build and operate automation for any team buried in repetitive work — and we know hospitality inside out, so hotel groups and boutique properties are right at home with us.

01 · Build

SaaS app development

Custom internal tools, customer-facing apps and ops dashboards — shipped end-to-end, with AI baked in where it actually helps.

02 · Automate

n8n & make.com workflows

CRM sync, lead routing, daily reports, cross-department handoffs — and the hospitality stack (PMS, reservations, guest messaging) we know cold. Wired up and monitored, not just demoed.

03 · Integrate

AI agents for daily ops

Multilingual customer replies, smart task routing, knowledge bases that read your SOPs. Quiet helpers that work even on the night shift.

WhoanHub · Our hospitality product · In active build

A chat-first hub for hotel daily operations.

Our flagship product — where our hospitality expertise goes deepest. One conversation per shift, not ten chat groups, three radios and a noticeboard. Tasks, handovers and guest issues live in the same thread, routed automatically to the right department.

  • Zero training. If your team can text, they can use it.
  • Nothing gets missed. Every request becomes a tracked task with an owner.
  • Less labor waste. No more re-explaining the same issue across departments.
  • Cross-department clarity. Front desk, housekeeping, maintenance, F&B and other departments finally on the same page.
Shift · Wed, 25 May
8 active · 2 done
Reception · 07:48
request
Guest in 207 wants late checkout until 14:00.
WhoanAi · auto
routed
Notified Housekeeping · room 207 deferred to 14:30 · guest reply sent ✓
Housekeeping · 08:02
needs attention
Floor 3 — running low on bath towels.
WhoanAi · auto
task created
Linen restock · assigned to Lan · logged in tonight's handover.
Type a message, or @mention a department…
WhoanAgency · The delivery arm of WhoanAi

We apply AI to hotel operations — and ship it.

Beyond our products, we take on hands-on engagements: diagnose where AI pays back in your hotel, build it, and run it. Five ways we work with you.

01 · Workflows

Customizable workflows

n8n automations tuned per hotel — escalation, SLA timers, review pipelines and SMS routing.

02 · White-label

White-label products

WhoanVoice and WhoanHub reskinned and resold under your own brand.

03 · Internal tools

Internal tools

Dashboards, importers and ops utilities built to order around how your team already works.

04 · Chatbots

Custom chatbots

Hotel-specific assistants — guest FAQ, concierge and ops — with guardrails you control.

05 · Consulting

AI consulting

We map your processes and pinpoint where AI actually pays back — before a line of code.

Not sure where AI fits your hotel?

Tell us your process. We'll map where it pays back — and what it costs to build.

Contact us
About

Started behind a hotel desk. Now building for businesses everywhere.

Hi, I'm Huan — the founder of WhoanAi.

Before software, I stood at the front desk. I worked as a receptionist, juggling check-ins, walkie-talkies, three group chats and a guest standing right in front of me who only wanted their room key. I watched colleagues stay late just to write handover notes, and saw small misses — a missed maintenance call, an un-passed guest preference — turn into bigger complaints by the next shift.

I started WhoanAi because I believe teams everywhere deserve better tools. Not another dashboard to learn — just quiet, well-built automation that takes the boring parts off their plate, so they can do the part only humans can. Hospitality is where I learned this firsthand, so it's where we go deepest — but the same problems live in clinics, agencies, logistics and any business drowning in repetitive ops.

That's the whole mission. Make work easier for the people doing it — starting with the industry I know best.

Free for the community

Grab our automation workflows.

A growing library of n8n & make.com workflows for any business — daily reports, lead routing, messaging and more, plus a strong set built for hotels. Free to copy, fork and run.

n8n
Guest welcome message
Auto-send personalized arrival info in the guest's language.
make.com
Daily ops report
Roll up occupancy, tasks and incidents into a 7am summary.
n8n
Maintenance ticket router
Triage guest issues into the right team, with SLA tracking.

Let's make your operations run smoother.

Tell us your biggest operational pain point. We'll suggest where automation actually helps — no pitch deck.